Support & help

Getting started

Download Arras from the App Store, open it, and start a 501 match or a bot game straight away — there are no accounts to create. Set up a player profile to start tracking your stats.

Purchases & membership

The scoreboard, bot matches and companion mode are free. Arras Training — the guided drills, routines, weekly plan and coach — is an optional membership with a 14-day free trial, available as an auto-renewing subscription or a one-time lifetime purchase.

• Restore a purchase: open the Training screen and tap Restore Purchases while signed in to the Apple Account that bought it.
• Cancel a subscription: on your device open Settings → your name → Subscriptions → Arras → Cancel Subscription. You keep access until the period ends.
• Refunds & billing: purchases are handled entirely by Apple. Request a refund at reportaproblem.apple.com.

Companion mode

Companion mode mirrors a live match to a nearby device over your local network — hand a friend the scoreboard while you throw. Keep both devices on the same Wi-Fi network; no internet connection is required.

Your data & privacy

Your matches, profiles and training data live on your device. You can delete individual items inside the app at any time, and deleting the app removes the local database. For the full details, see the privacy policy.

Send us a message

Fill in the form and we'll get back to you by email. Adding your device model, iOS version and the app version (shown at the bottom of the app's settings) helps us help you faster.